In today's business world, there is more to answering the phone than saying, “Hello.” People need information and help after hours and expect to be connected 24 hours a day. RMHN offers our clients a fully operational call center. Utilizing first-rate software, database and staffing infrastructure, we have the following services available:

Sometimes it's hard to tell when symptoms warrant a visit to the doctor, or even to the emergency room. A simple phone call to a staff of skilled nurses can answer that question — and many other health and medical inquiries. A staff of registered nurses is available to answer your patients’ general health and medical questions, offer basic assessments and suggest treatment options.

In the healthcare industry, punching the clock at quitting time doesn't always mean that you are done for the day. RMHN will answer calls to your office after it closes each day. According to criteria that you set, we will either page you or take a message. We know how valuable your free time is; you'll be paged only for the types of situations you specify ahead of time.

When your practice is hosting a promotional event, a high volume of registration calls usually accompanies it. Answering registration calls ties up your phone lines and your staff's time. The next time you're overseeing a seminar, training or lecture, RMHN's Call Center may be contracted for scheduling and coordination purposes, freeing up your business lines and your employees’ workday.

Trying to locate a physician's phone number can be frustrating — for patients and physicians alike. When you need to reach a physician outside of your local calling area, RMHN will locate a physician from an extensive database of providers. Finding a certain specialty, location or even a specific physician is now just a phone call away. One toll-free call connects one physician to another, as well as connecting patients with physicians.